Etro

Free Delivery + Free Returns

Free Delivery

We know you want your sunglasses as soon as possible, after all the sun is shining! Here is our target delivery time on your order.

If ordered	Delivery option	Delivered to	Cost
Mon - Thu before 2pm	DHL EXPRESS 2-3 Business days	Australia	Free
Mon - Thu After 2pm Friday and weekends	DHL EXPRESS 3-4 Business Days	Australia	Free

We will let you know if there is any delay in packing and sending your order. Once it is on the way we’ll send you tracking details and it will need to be signed for on delivery.

Free Return

Oh no! You’re not 100% in love with your new sunglasses? No problem! We know it can be hard to get that fit exactly right online, so you can return them to us for a full refund or exchange. Follow the steps below to return by courier.

01. Return Form and Packaging

Enclosed in your delivery is a return postage paid eco courier bag and a returns form. Please fill in the required details and pack the glasses in the Sunglass Style box provided, ensuring all original items such as tags, authenticity cards, cleaning cloths and pouches/cases are included.

02. Courier Collection

When your package is ready you can arrange for it to be collected or you can drop into any DHL Express Service Centre.

Use this link to book your collection Schedule a pickup.

Find your closest center with this link DHL - Global Service Point Locator

03. Response

We'll let you know as soon as we receive your return, and arrange the exchange or refund as required.