Oh no! You’re not 100% in love with your new sunglasses? No problem! We know it can be hard to get that fit exactly right online, so you can return them to us for a full refund or exchange. Follow the steps below to return by courier.
Enclosed in your delivery is a return postage paid eco courier bag and a returns form. Please fill in the required details and pack the glasses in the Sunglass Style box provided, ensuring all original items such as tags, authenticity cards, cleaning cloths and pouches/cases are included.
When your package is ready you can arrange for it to be collected or you can drop into any DHL Express Service Centre.
Use this link to book your collection Schedule a pickup.
Find your closest center with this link DHL - Global Service Point Locator
We'll let you know as soon as we receive your return, and arrange the exchange or refund as required.